About Us

Who is Firefighter.com?

Firefighter.com History

So, how did we get here?

So How About Now?

We have grown with the times, offering more products, retaining more return customers, and establishing excellent vendor relationships. In 2015, Kelly, our daughter, officially joined firefighter.com. We say officially because she has always been involved. Kelly had always taken an interested in our family business, helping whenever she was out of school and during the holiday rush, folding apparel, packing orders, ect. She loved it. After finishing her Masters in Accounting and retaining her CPA license, she asked to join and now runs our business. Although I am still involved, I am happy and proud to pass along the reins to Kelly, allowing her to advance the business with the ever-changing online retail environment.

Our Core Values:

We believe Small Businesses are the foundation of America, so we are proud to say that we have remained a family run operation for the past 20+ years and work with vendors who are also Small Businesses, mostly are firefighter owned. We also believe that you, our customer, are the most valuable aspect of our business. We value your commitment to the firefighter brotherhood, so we are committed to offering you the best products to showcase your pride. We value your hard-earned income, so our prices are set low and competitive. We value your time, so we will ship as quickly as possible, will answer your emails within 2 days (we don't work weeks), and if you need to call us, you will talk an actual human. We do not believe in putting you on hold, if we are outside of business hours or on the phone with another customer, it will prompt you to leave a voicemail for us to return. Call it a bonus, we also ship all our products from the good ole USA.

Our Mission:

To offer a wide variety of quality Firefighter and First Responder products and gifts at Great Deals with excellent Customer Service.

Accolades:

Better Business Bureau Accredited Business – Firefighter.com has had an A+ rating with the BBB for numerous years, but in 2018 we decided to take it a step further and have the BBB review our company for Accreditation. We are proud to have earn the BBB Accredited Business certification and are dedicated to upholding the BBB’s Ethics standards and are happy to be a part of their 100 plus years of being a trusted source for consumers. If You Love Us, Please Review Us! It helps us more than you know! Click Here


IAFF Officially Licensed Retailer- We are one of few companies who are approved by the International Association of Firefighters to use logos in creating products for union members. We were granted this privilege in 2008 and continue to uphold the IAFF quality and standards. We also donate a percentage of each IAFF sale to the IAFF Burn Center.

Giving Back

We believe in giving back to the community. We are proud to donate money or products to IAFF Burn Center, National Fallen Firefighters Foundations and Missionary Flights International.